Where Did My United Mileage Plus Credit Card Go?

I love to learn new things, although some of the things I learn may not be all that interesting to some. Over this past weekend I randomly logged into my Chase account for some reason. I can not even recall why I was at their site, but I was surprised to see only one account when I logged in. I was used to seeing at least two Chase accounts on my personal line. My business account is through a different login, and the accounts are not attached at least when viewing them online. So I started to scratch my head and think.

When we opened up our Continental OnePass accounts last year, I knew at some point we were going to have to shut them down to maximize our chances of being able to open new United Explorer cards in the future. So the fact that my United Mileage Plus account was missing when I logged in through me off. So I figured when I get to the bottom of where my Mileage Plus account was, I would also work on closing our Continental OnePass accounts.

Long story short, after going through several rounds of representatives, no one at Chase could locate my Mileage Plus accounts, like I was completely erased from the system. Only after getting to upper level management did they finally locate my account, but could not exactly tell me why the account was closed, possibly due to inactivity. I knew inactivity definitely would not have been the case as it had only been 10 months since I used the card.

After not being able to tell me why my United account was closed, I proceeded to close my Continental account. Besides my business line, I am completely free of Chase cards at the moment. One one hand I am nervous not having any of the Chase credit lines on my files, but I will be monitoring my scores to see if there is any impact. On the other hand I am hoping the lack of Chase credit will help me when applying for future products, like the United Explorer cards.

Later that day, I called in to cancel my wife’s Continental account, assuming her United Mileage Plus account was closed also, only to find out hers was still active. I was baffled. So instead we moved my wife’s OnePass credit limit over to her Mileage Plus account, and closed the Continental card since there was no point in having dual United cards once it would convert to the United Explorer card. 🙂 Not a problem, done, and my wife now has a hefty credit line with United Mileage Plus that we can leverage in the future to get new cards.

While I had to representative on the phone, I proceeded to try and dig further on my accounts. Long story short, they still could not locate my Mileage Plus account, but offered to reopen my Continental account if I desired. I opted out, but then I start to wonder if maybe I was asked to close the United Mileage Plus account when we applied for the Continental accounts. As the agent was reviewing stuff in my account, I happen to go back to my original post when we opened up the Continental accounts to see if I had any notes about closing my Mileage Plus account. Sure enough, I had made a note stating “Long story short, Chase made me close down my United Mileage Plus card to be approved for the personal credit line.”

The blog had come to my rescue and help explain something to me that Chase somehow could not. They apparently have no notes on file about me closing one account in order to open another. Here I thought they would maintain a database to help them analyze future credit requests, but apparently not. So I learned that my memory is not the best (my wife could have told you all that), but that it really pays for everyone to have a blog documenting their credit history. 🙂 Without my notes and article, I would still be racking my brain trying to figure out what I did wrong to lose my Mileage Plus account.

What I ultimately think that I learned that can help out others though is that the terms of the United Explorer cards state “United MileagePlus Explorer cardmembers will only receive one 25,000 bonus miles award if they apply for both the United Explorer Card and the Continental OnePass Plus Card after 7/19/2011.” Therefore, according to the terms, since we applied for the Continental cards after 7/19/11, we should be ineligable for the United Explorer card in the future. However, Chase could not even locate my original United Mileage Plus account with an annual fee from two years ago, and had an extremely hard time even finding the United Mileage Plus card with no annual fee that I downgraded to last year. Based on this experience, I have a good feeling that we should have no problems obtaining the United Explorer cards in the future.

Save Money, Travel More.

Audience Rewards Trivia Update for Free Best Buy Reward Zone Points (2-26-12)

Hello everyone! Today we have another round of the Best Buy Audience Rewards questions to earn you free points. A quick little recap though for any of those new to the Audience Rewards program, which is the official rewards program for Broadway. If you are attending any of the Broadway shows in:

Audience Rewards

Charlotte, NC (NCBPAC)
Chicago, IL (Broadway in Chicago)
Durham, NC (DPAC)
Los Angeles, CA (Broadway LA)
New York, NY
San Diego, CA (Broadway/SD)
San Jose, CA (Broadway in San Jose)
Tucson, AZ (Broadway in Tucson)

If you value rewards programs as much as we do, you need to consider signing up for a free Audience Rewards account, and make your Broadway show ticket purchases through their program. In return, you get the option of earning Audience Rewards points, Delta Skymiles, US Airways Dividend miles, SPG Reward points, or Best Buy Reward Zone points. It is a very quick way to be able to earn points in a program of your choosing, all while purchasing the tickets you were planning on anyways. This program could potentially become a really quick resource to earn miles/points in a program going to see your favorite shows.

Unfortunately, as of right now they are limited in the number of cities, but are working on going nationwide, as well as expanding into other partner programs.

Now, without further ado, we proudly present the trivia questions.

  • True or False? There is NO female who sings a main song in Evita besides Eva. False
  • Note this is a repeat question from SPG on 11/29/11.

  • What color is Glinda’s dress in the song “One Short Day” in Wicked? Yellow
  • Note this is a repeat question from Delta on 8/8/11.

  • True or False? Tim Rice opposed the idea of casting Jesus in the new revival from a reality show. True
  • What was the first song that George Stiles and Anthony Drewe wrote for the Mary Poppins musical? Practically Perfect
  • The leading man of Newsies was recently in what show? Bonnie and Clyde
  • Richard Stilgoe, who wrote some of the original lyrics for The Phantom of the Opera, also wrote lyrics for another Andrew Lloyd Webber show. Which one? Starlight Express

As a reminder, for all things Audience Rewards, including all the latest free points and miles from the Points Play trivia questions, see our Audience Rewards page. Save Money, Travel More!

Audience Rewards Trivia Update for Free Delta Skymiles (2-26-12)

This morning the Delta Audience Rewards questions were updated to earn you free miles.

Now, without further ado, we proudly present this week’s trivia questions.

  • Which of the following shows has Tom Hewitt not been in on Broadway? Follies
  • True or False? The original first act of The Phantom of the Opera was presented at Andrew Lloyd Webber’s home. True
  • In which country did a production of The Lion King open in June 2007 to celebrate the 10th anniversary of the Broadway show? South Africa
  • The finale song in Rock of Ages is a song by what band? Journey
  • Where does Newsies take place? New York City

As a reminder, for all things Audience Rewards, including all the latest free points and miles from the Points Play trivia questions, see my Audience Rewards page.

Save Money, Travel More!