Los Angeles (LAX) vs San Francisco (SFO) United Club Lounges

[Expired] If you are interested in the contest, please scroll to the bottom of this post for information.

Lounge access at airports is not only a completely foreign and new concept to our family, I would assume most other people do not know about them either. The cost to access the lounges, alone may deter most people from entering the sacred grounds of the airport lounge, but I would bet the majority of people using the airport may not even know they exist. So lets dive in and see if lounge access makes sense for families.

Before I get into the particulars of the specific lounges we visited during our recent Hawaii and California vacation, let me quickly recap how we were able to get lounge access for FREE. Last year I applied for both a personal credit card with Continental Airlines, and my wife opened a personal credit line. We ordered the cards prior to the merge with United to maximize the mileage benefits.

What we did not expect was that we were sent two (2) United lounge passes for each of our cards; six (6) total lounge passes were available for our use. So we filed the lounge passes away for our 2.5 week to Hawaii, just in case we needed to pass some time in the airports.

Los Angeles (LAX) United Club Lounge

120612 LAX United Club Lounge 1

After our free stopover in the Los Angeles area, we headed to the airport to continue on with our remaining two weeks in Hawaii. After getting to the airport with plenty of time to spare before our departure, we decided to check out the United Club Lounge in LAX airport.

Upon checking in, the agent told us there was a family room available if we would like to check it out. Really? Having never been in a lounge before, was this normal? Inside the lounge, mid-work day, one could hear a pin drop it was so quiet. This could be a rough hour if our kids decide to be, well kids, in a library type setting. However, half way down the lounge was a private room labeled Family Room.

120612 LAX United Club Lounge Family Room 1 120612 LAX United Club Lounge Family Room 2
120612 LAX United Club Lounge Family Room 3 120612 LAX United Club Lounge Family Room 4

Once inside the Family Room, with the doors securely closed, the boys energy level ramped up. After all though, it was their peak day play time, so who could blame them?

Inside the family room was big comfy chairs for the parents, but also a miniature table and chairs for the boys. A private television included a nice list of available kids shows on DVD available at the bar. Hello, can you say United saved the day! THEY HAVE CURIOUS GEORGE BOYS! I am not sure who was more excited for some Monkey Adventures.

120612 LAX United Club Lounge 2 120612 LAX United Club Lounge 3

What was great about the family room was not necessarily echoed outside. While I did not expect a full-on buffet of food in the United lounge, I kind of expected something more than some light snacks. Maybe I need to pay more attention when others post their pictures of elaborate meals served in first class versus lounge food.

The food in the LAX lounge consisted of some individually wrapped cheese and crackers, packages of carrots, bananas and oranges, and some sweet and salty snacks. The meal was perfectly suited for little, hungry mouths, but not for full-size adults ready to board a 5 hour flight over to Hawaii. Regardless, I could not complain since it did not cost us anything, and we had eaten a large breakfast.

The bathrooms in the United lounge were really run-down, though clean. There were no showers that I have heard some lounges have in them.

My only problem with the family room is I could not get any of the outlets to work to charge our phones, but I was able to use a multi-outlet panel from the television.

The Family Room in the United LAX lounge really suited our family perfectly, and at just the right time. It was our only flight during the peak of the day, and it was great to be able to close off the boys from the rest of the lounge.

San Francisco (SFO) United Club Lounge

On the way home, and after our flight from Honolulu to San Francisco, we had a couple hours to kill before our departure back to Cleveland. We had debated about just hanging out in the United terminal, which had a separate kids play area. However, once my wife let me know that by the time we purchased the boys some food to eat for breakfast, we would be $20-30 in the hole, and were better off seeing what the lounge would offer. My recommendation was to give away some lounge passes to our readers, but I lost that option (do not worry, I have some more to give away; see below).

120627 United Terminal Kids Area

While we were rather impressed by our first lounge access in LAX (we really did like it despite my grievances above), we realized how different lounges could be from airport to airport. The United Club Lounge at the SFO airport was beautifully appointed compared to its LAX counterpart.

120627 SFO United Lounge 01 120627 SFO United Lounge 02

Upon entering the lounge, we walked down a long, marble corridor to the desk, right after opening. One inside there were gorgeous model boats throughout the lounge and a nautical theme. On the wall by the front desk was displays of all the flight status.

I was actually quite surprised how crowded the lounge was right at opening. Fortunately, there were plenty of areas we could hide away so as not to disturb the other business travelers.

120627 SFO United Lounge Boats 1 120627 SFO United Lounge Boats 2
120627 SFO United Lounge Boats 3 120627 SFO United Lounge Boats 4

120627 SFO United Lounge Boats 5

Once inside the lounge, and we settled in, we bellied up to the buffet. Time for some crab legs and sushi. Well not really, but the spread of bagels (my favorite) were nice, in addition to the fresh fruit and juice machine.

120627 SFO United Lounge 03 120627 SFO United Lounge 04

We retreated the very rear of the lounge, tucked back in a private corner because there was not a Family Room in the SFO United lounge. I could have easily sent all of us back to the Relaxation Room, and no one was back there, but I did not think it was such a good idea, preventing others from coming in if they needed a retreat.

120627 SFO United Lounge 05

Our little hideout.

120627 SFO United Lounge 06

Business Center

120627 SFO United Lounge 07

Where is the free babysitting so the parents could RELAX!?

So overall, both United Club Lounges had their benefits. Obviously, holding the right credit card also allowed us to experience such a nice side of airport travel away from the hustle of the terminal.

United Club Lounge Access Contest

Well we have a couple extra lounge passes (that are good until March 31, 2013) that we would like to give away to a lucky reader. We also would love to increase our Facebook fan base. So all you have to do is Like us on Facebook.

On Friday, July 27, 2012, we will select one Facebook fan by random to win two (2) United Club lounge passes. If you already Like us on Facebook, you are already entered; THANK YOU!

If for some reason the winner does not want the tickets, or does not respond within 24 hours, we will select another winner.

Save Money, Travel More!

Mission Accomplished: We Have Returned from Vacation

Well it has been a little over a week that our family has returned from their Hawaiian vacation, and wow was it an incredible travel experience! Dare I even say, that the trip was life altering for our family. We saw the boys grow tremendously over the 2.5 week experience, and felt a tremendous bond as a family. We loved the whole trip, and look so forward to sharing our experiences with everyone over the next couple of months.

We captured a staggering number of photos and video from this trip, just shy of 32 gigabytes. Spending 3 days at Disneyland captured just over of 1,200 photos and tons of video alone. The only disappointing thing after returning home was seeing that we only have about 2,700 photos (plus video) from 2 weeks in Hawaii; it is crazy how much footage one can capture, particularly with kids when you “just keep swimming clicking.”

Even more impressive at Disneyland was seeing our two little boys faces during the parade, and when they saw their favorite characters, they about jumped out of their strollers. Or riding Autopia and having Bug (3) jump into my arms and tell me how mush he loves me and how much fun he was having. Those are moments that can not necessarily be captured on film, but live in our memories. It is moments like those that justify the validity in traveling with our children and as much as possible. It is an understatement just how much our family loves to travel! As much as it is nice to come home to a great house, at the same time it makes we wonder if we were meant to be nomads, taking the world in.

Spending 2.5 weeks on vacation does not just happen without a well thought out plan. The first thought or comment that others ask when they learned of our extended vacation was, how were we able to afford traveling for so long? While I am not going to lie and say Hawaii is cheap, I will say we probably spent less in 2.5 weeks than most families may spend on a week vacation. We were able to cut costs on all kinds of aspects of the trip, which allowed us to spend money on other more valuable experiences.

We spent months and months planning and shopping for the best deals. In addition, with some smart planning ahead of time, our family was able to earn enough airline miles and hotel points to not only fly our family of four (4) roundtrip tickets to Hawaii, with a multi-day stopover in Los Angeles, but also fly my in-laws out to spend time with us in Hawaii.

Flight tickets to Hawaii, during the summer months, were $800+ depending on exactly when we wanted to travel. Considering we needed three (3) seats (plus one lap child), the cost of flights can add a tremendous amount of upfront cost to a trip. However, over the past couple of years, both my wife and I were able to apply for United Airlines credit cards issued by Chase, as well as Continental Airlines cards (prior to the merger with United), and earn plenty of miles to make traveling to Hawaii a reality.

Hotel planning started back in 2009-10, with a Priority Club promotion called Crack the Case. By staying a total of 10 nights, we were able to earn enough points to stay a total of seven (7) nights for free in Honolulu. This was a case of taking part in the right promotion at the right time.

Every little bit of mile and point earning really helps to make cheap or free travel a reality. That is why it is so important for everyone that has any interest in traveling to not only sign up for frequent flyer and hotel programs, but to also pay attention to promotions, sign up for credit cards that offer tremendous incentives, and register and use those credit cards to earn bundles of rewards that can be redeemed for memorable experiences.

Sometimes offers come around that we are only able to share via Facebook or Twitter to help get the information out there as fast as possible. So please consider following us in any of the social media platforms to stay up-to-date with all the latest information.

We look forward to retelling our Disneyland and Hawaiian story over the next several months, and hope that we can help inspire you. Travel does not need to be expensive. The information is free for the taking and does not cost a thing as long as you have an open ear. Now I am going to go back to trying to kick this jet lag. Save Money, Travel More!

Taking Seven Days to Get From Cleveland to South Africa

I love that we have friends that can relate to the value of earning and using airline miles and hotel points to help Save Money, Travel More! Recently, our friend’s twin sister moved to South Africa to relocate for her husband’s career. When I heard the news months ago, I was really envious, as it sounds like an extraordinary experience. They will be living in South Africa for the next three years with their toddler, and I imagine it being an incredible growing opportunity for all of them.

The Layover Banner

So I knew it would only be a matter of time before our friend and his wife traveled to Africa to visit his sister. Fortunately, they have been in the travel game for quite a while, and have really come to appreciate the real potential of using reward programs to see the world.

Both our friend and his wife were able to each open up a Chase Sapphire Preferred card and United Airlines card to rack up a ton of free miles at their disposal. In total, they had 105,000 miles EACH at their disposal, all for opening up some credit cards and purchasing things they were going to do anyways.

Our friends do not have kids, allowing them to build some very elaborate awards into their plans. They were able to turn 80,000 miles each into roundtrip tickets between Cleveland and South Africa. The best part though is that by using a 23-hour layover technique, they were able to include stops along the way in Frankfurt (Germany), Doha (Qatar), and Dubai (stopover), with an open jaw leg between Cape Town and Johannesburg. Now that I have kids, I could never do what they are doing as I think my mind may explode just thinking about all the logistics, but in my childless days, I would have loved to go on this complicated adventure. I picture scenes out of The Amazing Race in our friends future.

Scott, at Mile Value, issued a new post highlighting the experience of ticketing this complicated itinerary. After reading the article, are you inspired to see the world?

Save Money, Travel More!